topic Re: Access Point Not functioning Only Power light flashing and the CTL Light Illuminated in Access Points - Indoor and Outdoor

Access Point Not functioning Only Power light flashing and the CTL Light Illuminated

cainechorpennin — Tue, 02 Jul 2024 22:13:43 GMT

My Access point router was replaced about a year ago or so. All of the sudden, the access point has dropped. I'm not able to utilize the 5G or other network that was on this access point. I called the number, and no one can assist me. They send me to the Community Page to post. Can someone please help me with getting the access point back up and running? I Appreciate the assistance.

Re: Access Point Not functioning Only Power light flashing and the CTL Light Illuminated

cainechorpennin — Tue, 02 Jul 2024 22:14:32 GMT

Sorry - I should notate that I have an ICX 7150-C12P

Re: Access Point Not functioning Only Power light flashing and the CTL Light Illuminated

Imran_ruckus — Wed, 03 Jul 2024 12:51:35 GMT

Hi @cainechorpennin
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Access Point Not functioning Only Power light flashing and the CTL Light Illuminated

Imran_ruckus — Fri, 05 Jul 2024 13:27:42 GMT

Hi @cainechorpennin

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Access Point Not functioning Only Power light flashing and the CTL Light Illuminated

Imran_ruckus — Tue, 09 Jul 2024 12:59:40 GMT

Hi @cainechorpennin

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Access Point Not functioning Only Power light flashing and the CTL Light Illuminated

Imran_ruckus — Fri, 12 Jul 2024 14:24:55 GMT

Hi @cainechorpennin

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community