Problem with WT41N0 Motorola RF Guns and Ruckus ZF7372-E AP

vsekap — Fri, 26 Apr 2024 18:29:35 GMT

Good evening,

I have a problem in warehouse environment. We have an access points Ruckus ZF7372-E and working with STAs Motorola/Symbol WT41N0 RF guns (Windows embedded onboard). Client always goes to error "Radio reset" and then it need to reboot the device for wi-fi adapter to came up.

From capture side its looks like client stops to transmit the packets, but from AP debug side i see the info "user.info syslog: bba: STAs from 2.4g to 5g." and then after 3 s. RF gun modem goes to reset state ant stocks.

5 GHz is disable, LB disabled, Steering Disabled and etc. In AP configuration no link to 5 GHz.

May be someone has same problem. (only with RF guns Symbol WT).

Thank you.

The log part:

26 17:58:10 RuckusAP daemon.err collectd[876]: rks_cmd_handler, Collectd Receive external cmd
Apr 26 17:59:10 RuckusAP daemon.err collectd[876]: rks_cmd_handler, Collectd Receive external cmd
Apr 26 18:00:11 RuckusAP daemon.err collectd[876]: rks_cmd_handler, Collectd Receive external cmd
Apr 26 18:00:47 RuckusAP user.info syslog: bba: STAs from 2.4g to 5g.
Apr 26 18:00:50 RuckusAP daemon.info hostapd: wlan0: STA 94:fb:29:07:43:16 IEEE 802.11: wlan0: IEEE 802.11: associated
Apr 26 18:00:50 RuckusAP local1.info sessionMgr[401]: build_and_send_scg_ue_ctx_req:317 UE[94:fb:29:07:43:16][wlan0] dpskEnabled=0, wlan id=20 ssid=NORDNETWFA cacheReq=1
Apr 26 18:00:50 RuckusAP local1.info sessionMgr[401]: handle_scg_ue_ctx_rsp:991 UE[94:fb:29:07:43:16][wlan0]apGetCtxtRsp.ueCtxtStatus=3[CTXT NOT Found]
Apr 26 18:00:50 RuckusAP local1.info sessionMgr[401]: handle_scg_ue_ctx_rsp:1006 UE[94:fb:29:07:43:16][wlan0]data data->aaa_affinity_flag : 0, aaa_affinity_id :
Apr 26 18:00:50 RuckusAP local1.info sessionMgr[401]: sm_send_ipc_ue_context_rsp:87 UE[94:fb:29:07:43:16][wlan0] calea_enabled=0
Apr 26 18:00:50 RuckusAP local1.info sessionMgr[401]: sm_send_ipc_ue_context_rsp:114 UE[94:fb:29:07:43:16][wlan0]apGetCtxtRsp->aaa_affinity_flag : 0 aaa_affinity_id :
Apr 26 18:00:50 RuckusAP daemon.warn hostapd: IEEE 802.11: rsms_rudb_setSTAAttachedPolicys UTP index applied 1 for station
Apr 26 18:00:50 RuckusAP daemon.warn hostapd: IEEE 802.11: rsms_rudb_setSTAAttachedPolicys UTP index applied 1 for station
Apr 26 18:00:50 RuckusAP daemon.info hostapd: wlan0: STA 94:fb:29:07:43:16 WPA: wlan0: WPA: pairwise key handshake completed (RSN)
Apr 26 18:00:50 RuckusAP local1.info sessionMgr[401]: handle_ue_state_change:415 UE[94:fb:29:07:43:16][wlan0]UE state changed from [uninitialized] to [session_active]
Apr 26 18:00:50 RuckusAP local1.info sessionMgr[401]: build_and_send_scg_ue_ctx_create:554 UE[94:fb:29:07:43:16][wlan0]apCrtCtxtReq.ueCtxtState=1 dot11State=1 wlanid=20 sessStartTime=1714153541 vlan=1 sessionTimeout=0
Apr 26 18:00:54 RuckusAP daemon.info hostapd: wlan0: STA 94:fb:29:07:43:16 IEEE 802.11: wlan0: IEEE 802.11: disassociated
Apr 26 18:00:54 RuckusAP daemon.info hostapd: wlan0: STA 94:fb:29:07:43:16 IEEE 802.11: wlan0: IEEE 802.11: reason code = 1
Apr 26 18:00:54 RuckusAP daemon.info hostapd: @@204,clientDisconnect,"apMac"="d4:68:4d:32:32:80","clientMac"="94:fb:29:07:43:16","ssid"="xxxxxxx","bssid"="d4:68:4d:32:32:88","userId"="","wlanId"="20","iface"="wlan0","tenantUUID"="839f87c6-d116-497e-afce-aa8157abd30c","apName"="RuckusAP","clientIP"="192.168.100.212","vlanId"="1","radio"="b/g/n","encryption"="WPA2-AES","firstAuth"="1714153541","associationTime"="1714153541","ipAssignTime"="1714154450","disconnectTime"="1714154454","sessionDuration"="913","disconnectReason"="1","rxFrames"="23","rxBytes"="3236","txFrames"="3840","txBytes"="309976","peakRx"="1920","peakTx"="60787","rssi"="46","receivedSignalStrength"="-66","Instantaneous rssi"="33","Xput"="0"
Apr 26 18:00:54 RuckusAP daemon.info hostapd: wlan0: DRIVER wlan0: DRIVER: madwifi_del_key: Failed to delete key (addr 94:fb:29:07:43:16 key_idx 0)
Apr 26 18:00:54 RuckusAP daemon.info hostapd: wlan0: DRIVER wlan0: DRIVER: madwifi_del_key: Failed to delete key (addr 94:fb:29:07:43:16 key_idx 0)
Apr 26 18:00:54 RuckusAP daemon.info hostapd: wlan0: DRIVER wlan0: DRIVER: madwifi_set_sta_authorized: Failed to unaut

topic Problem with WT41N0 Motorola RF Guns and Ruckus ZF7372-E AP in Access Points - Indoor and Outdoor

Problem with WT41N0 Motorola RF Guns and Ruckus ZF7372-E AP