topic Re: Neighbor reports/802.11k missing on 5GHz? in Access Points - Indoor and Outdoor

Neighbor reports/802.11k missing on 5GHz?

beetlrokr — Fri, 24 Nov 2023 20:26:22 GMT

I'm running two sites with Unleashed 200.14.6.1.203. Site1: 4 hardwired AP's, 4 Wi-fi Networks; Site2: 3 hardwired and 1 mesh, 1 Wi-fi Network.

In both sites, background scanning is enabled in System->Services->Radio Control for both bands, and both Background Scanning and 802.11k Neighbor-list Report enabled for all Wi-Fi networks. All AP's have both 2.4 and 5GHz enabled.

I've tried changing the Background Scanning interval to various values from 60s to 3600s.

The problem: I don't see the expected neighbor 5GHz channels in the Access Point->Show AP Info->Neighbor AP's list. Here's what I see:

Site 1: each AP has all neighbor AP's 2.4GHz channels listed (signal strength values from 9-33dBm) but no 5GHz channels

Site 2: the mesh-root AP and the mesh-child AP have only the other mesh node listed as a neighbor (on channel 108), and no 2.4GHz channels. The other two AP's (hardwired) show the three other 2.4GHz channels as neighbors and no 5GHz channels.

The 5GHz tx power level is "full" on every AP. The 2.4GHz power is -9dB on every AP.

Is there anything I can do to get 5GHz channel neighbors on the AP's?

Re: Neighbor reports/802.11k missing on 5GHz?

syamantakomer — Wed, 29 Nov 2023 19:31:58 GMT

Hello @sanjay_kumar,

Could you please help with this one.

Re: Neighbor reports/802.11k missing on 5GHz?

beetlrokr — Tue, 16 Jan 2024 18:53:54 GMT

I still see this on Unleashed 200.15.6.12.304. Uptime=18 hours, background scanning interval=900s.

Re: Neighbor reports/802.11k missing on 5GHz?

beetlrokr — Fri, 26 Jan 2024 16:07:54 GMT

Is this preventing the neighbors from being provided in the RRM response packets? If so, this would effectively mean that 802.11k is not working.

Re: Neighbor reports/802.11k missing on 5GHz?

delamonpansie — Mon, 11 Nov 2024 09:35:00 GMT

Hey, I'm seeing the same problem. It is still happening even on 200.16. Most of the time Unleashed doesn't show 5Ghz neighbors. What's worse, sometimes it fails to display neighbors at all.

@syamantakomer Do you have any updates on this?