https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Mis-aparatos-se-desconectan-y-reconectan-solos/m-p/73361#M14434 <P>Hello, I don't know the exact model, I have photographs of those that are installed, can I send them</P> Wed, 20 Dec 2023 16:37:09 GMT rachelltinoco18 2023-12-20T16:37:09Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Mis-aparatos-se-desconectan-y-reconectan-solos/m-p/72980#M14411 <P>Mis aparatos como Alexa, sonos, termostato, puertas y garage no funcionan porque se están conectando y desconectando solo, trabajan junto con la app smart Things, esto sucedió desde que se fue la energía hace 2 meses he tratado de reconfigularlo con los paso que me dice la app pero todo sigue igual ya estoy desesperado, saben como solucionar este problema. Gracias</P> Tue, 12 Dec 2023 21:45:29 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Mis-aparatos-se-desconectan-y-reconectan-solos/m-p/72980#M14411 rachelltinoco18 2023-12-12T21:45:29Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Mis-aparatos-se-desconectan-y-reconectan-solos/m-p/73005#M14413 <P>Hi&nbsp;<a href="https://community.ruckuswireless.com/t5/user/viewprofilepage/user-id/20211">@rachelltinoco18</a>,</P> <P>Please help with below details before we can help you:</P> <OL> <LI>Product name</LI> <LI>AP models in use</LI> <LI>Are you also using RUCKUS ICX switches in this network?</LI> <LI>Confirm the software version of RUCKUS controller/AP/ICX</LI> </OL> <P>Also, are you a Lennar home owner?</P> Wed, 13 Dec 2023 15:11:22 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Mis-aparatos-se-desconectan-y-reconectan-solos/m-p/73005#M14413 syamantakomer 2023-12-13T15:11:22Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Mis-aparatos-se-desconectan-y-reconectan-solos/m-p/73361#M14434 <P>Hello, I don't know the exact model, I have photographs of those that are installed, can I send them</P> Wed, 20 Dec 2023 16:37:09 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Mis-aparatos-se-desconectan-y-reconectan-solos/m-p/73361#M14434 rachelltinoco18 2023-12-20T16:37:09Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Mis-aparatos-se-desconectan-y-reconectan-solos/m-p/73592#M14447 <P>Without more information it is difficult to suggest a solutions or troubleshooting steps.</P> <P>As I have asked earlier, could you confirm if you are a Lennar home owner?</P> Mon, 25 Dec 2023 15:21:19 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Mis-aparatos-se-desconectan-y-reconectan-solos/m-p/73592#M14447 syamantakomer 2023-12-25T15:21:19Z