https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Access-Points-not-showing-5G-and-2-4G-lights-green/m-p/73040#M14418 <P>What do you mean by “the boarddata and wlanlist?”</P> Thu, 14 Dec 2023 01:16:03 GMT haderthon23 2023-12-14T01:16:03Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Access-Points-not-showing-5G-and-2-4G-lights-green/m-p/73038#M14416 <P>We’re having issues with the access points so we tried factory resetting the main access point but still have the same issue with the 5G and 2.4G lights not turning on. What should I do?</P> Wed, 13 Dec 2023 23:14:19 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Access-Points-not-showing-5G-and-2-4G-lights-green/m-p/73038#M14416 haderthon23 2023-12-13T23:14:19Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Access-Points-not-showing-5G-and-2-4G-lights-green/m-p/73039#M14417 <P>Hi Haderthon23,<BR />Thank you for contacting us, Could you please help me with the LED Status for CTRL and PWR, are they steady green?<BR />If yes, then it's because WLAN services are down. To confirm, I'll request you to share me the following output from the AP CLI:<BR />- get boarddata<BR />- get wlanlist<BR /><BR />Warm Regards,<BR />Jatin Arora</P> Wed, 13 Dec 2023 23:28:08 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Access-Points-not-showing-5G-and-2-4G-lights-green/m-p/73039#M14417 ja1195 2023-12-13T23:28:08Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Access-Points-not-showing-5G-and-2-4G-lights-green/m-p/73040#M14418 <P>What do you mean by “the boarddata and wlanlist?”</P> Thu, 14 Dec 2023 01:16:03 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Access-Points-not-showing-5G-and-2-4G-lights-green/m-p/73040#M14418 haderthon23 2023-12-14T01:16:03Z