topic Re: Access point switching channels even-though i'm configured it to to static in Access Points - Indoor and Outdoor

Access point switching channels even-though i'm configured it to to static

Avicii — Wed, 08 Nov 2023 10:03:46 GMT

Hi Community,
I recently changed the access point configuration to work on static channels but it still switches between channels every 15-20 minutes. Can anyone help me to clarify what's the issue? I am a beginner in these kinds of things.
Thank you in advance

Re: Access point switching channels even-though i'm configured it to to static

Ayush_Tripathi — Wed, 08 Nov 2023 16:53:56 GMT

Hello @Avicii

Could you please confirm the AP model and firmware version ?

Please confirm if AP is managed by smartzone/unleashed/Zonedirector ?

Could you please attached the screen shot of the configuration where you have configured AP on the static channel ?

Re: Access point switching channels even-though i'm configured it to to static

Avicii — Thu, 09 Nov 2023 09:09:46 GMT

Hi @Ayush_Tripathi ,
Thank you for replying.
I'm using RUCKUS R650, R550 and R320. It is managed by unleased.
Firmware version: 200.14.6.1.203

Re: Access point switching channels even-though i'm configured it to to static

Ayush_Tripathi — Thu, 09 Nov 2023 17:12:01 GMT

Hello @Avicii

Could you please try to override the Radio 5 ghz configuration and select the channel 153 only and then check if AP still switching the channel.

Re: Access point switching channels even-though i'm configured it to to static

Avicii — Fri, 10 Nov 2023 08:37:27 GMT

Hi @Ayush_Tripathi,

Thank you for helping me out. Let me try that and observe if it has stopped.
It hasn't been changing for a long time. It switches for a short burst and then returns to that static channel. Not only on 5GHz channels, but it also changes to 2.4GHz channels as well.

Re: Access point switching channels even-though i'm configured it to to static

Avicii — Mon, 13 Nov 2023 09:05:46 GMT

Hi @Ayush_Tripathi ,
It is still switching to a different channel even after I modified the configuration. This issue is consistent across all access points, and it tends to switch channels for a brief period.

Re: Access point switching channels even-though i'm configured it to to static

Avicii — Wed, 15 Nov 2023 05:21:10 GMT

Hi @Ayush_Tripathi
I checked in Wireshark to see how often it's happening and for how long. I found out that the access point is advertising on these other channels for only one frame; in the next frame, it returns to the normal static channel. Any ideas?