https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Error-when-adding-new-AP/m-p/68897#M14147 <P>i am getting error message when adding new AP into the ruckus one portal eventhough i already have activated the license.</P><P>&nbsp;</P> Mon, 02 Oct 2023 05:28:16 GMT yeowkm 2023-10-02T05:28:16Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Error-when-adding-new-AP/m-p/68897#M14147 <P>i am getting error message when adding new AP into the ruckus one portal eventhough i already have activated the license.</P><P>&nbsp;</P> Mon, 02 Oct 2023 05:28:16 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Error-when-adding-new-AP/m-p/68897#M14147 yeowkm 2023-10-02T05:28:16Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Error-when-adding-new-AP/m-p/68976#M14159 <P><a href="https://community.ruckuswireless.com/t5/user/viewprofilepage/user-id/19712">@yeowkm</a>&nbsp;<BR />Could you please share the screenshot of the error?</P><P>What is the model and firmware on the AP?</P> Tue, 03 Oct 2023 10:16:29 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Error-when-adding-new-AP/m-p/68976#M14159 Rohit_W 2023-10-03T10:16:29Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Error-when-adding-new-AP/m-p/69084#M14164 <P>issue resolved after getting ruckus support to activate the new license</P> Wed, 04 Oct 2023 07:29:04 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Error-when-adding-new-AP/m-p/69084#M14164 yeowkm 2023-10-04T07:29:04Z