https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-Ruckus-Access-Point-is-not-working/m-p/67723#M14108 <P>The 5GHz and 2.4GHz lights are amber. And also, I can't seem to access unleashed on both my iOS device and my windows laptop</P> Mon, 11 Sep 2023 14:40:32 GMT MMenon 2023-09-11T14:40:32Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-Ruckus-Access-Point-is-not-working/m-p/67723#M14108 <P>The 5GHz and 2.4GHz lights are amber. And also, I can't seem to access unleashed on both my iOS device and my windows laptop</P> Mon, 11 Sep 2023 14:40:32 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-Ruckus-Access-Point-is-not-working/m-p/67723#M14108 MMenon 2023-09-11T14:40:32Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-Ruckus-Access-Point-is-not-working/m-p/67802#M14110 <P>Hi MMenon,<BR /><BR />Please try to perform a factory reset on the Access Point and see, if it clears the Amber LED. Also, please share us with the below details:<BR />AP model:<BR />AP version:<BR /><BR />To perform Factory reset:<BR />1. Locate the Reset pinhole on the rear panel of the Access point.<BR />2.Insert a straightened paper clip in the hole and press for at least 12-14 seconds.<BR />3.After the reset is complete, the PWR LED will initially be solid red, indicating boot up in process, then blinks green, indicating that the system is in factory default state.</P> Tue, 12 Sep 2023 05:58:40 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/My-Ruckus-Access-Point-is-not-working/m-p/67802#M14110 AshwinM 2023-09-12T05:58:40Z