topic On ruckus unleashed the AP says it is not receiving enough power in Access Points - Indoor and Outdoor

On ruckus unleashed the AP says it is not receiving enough power

BusinessUser — Thu, 07 Sep 2023 10:56:02 GMT

What can i do about this?

How to check if it is the AP or switch fault?

Re: On ruckus unleashed the AP says it is not receiving enough power

Ayush_Tripathi — Thu, 07 Sep 2023 16:00:38 GMT

hello @BusinessUser

Please confirm the AP model and it firmware version ?

Also check on the POE-switch and check the power class and make sure 802.3at power is used.

On the AP CLI run the below command to change the power as well

enable
.# ap-mode
(ap-mode)# set power-mode at

Re: On ruckus unleashed the AP says it is not receiving enough power

Rohit_W — Tue, 26 Sep 2023 12:04:31 GMT

You can download the support log from the AP and check the Poe mode used by the AP.

Re: On ruckus unleashed the AP says it is not receiving enough power

wei_jiang — Thu, 28 Sep 2023 03:35:54 GMT

Hi,

lf power supply deficiency is caused by incorrect power level negotiation between the AP and the switch/PoE injector, you can enforce the AP Power Level on the AP's configuration page. Go to Access Points > [AP] > Edit > Other > PoE Operating Mode.Enable Override Group Config and select a power mode from the menu.Select the highest power supply mode and the insufficient power supply prompt will disappear.