topic Re: R510 Default login not working after hard reset in Access Points - Indoor and Outdoor

R510 Default login not working after hard reset

jgold422 — Wed, 09 Aug 2023 17:35:38 GMT

Hello

After completing a factory reset on my AP 510 I cannot access the unleashes app while connected to Configure.Me. I am using the workaround for iOS users and I was able to find the APs IPAddress but I cannot login to unleashes with any combination of the default logins/passwords.

Re: R510 Default login not working after hard reset

Vineet_nejwala — Fri, 11 Aug 2023 08:28:23 GMT

Hi @jgold422

physical as well as CLI mode. Seems AP hasnt been able to complete it or it would had gone to the default setting.

https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/How-to-factory-reset-or-factory-default-different-type-of-Ruckus/m-p/46029

Best Regards

Vineet

Re: R510 Default login not working after hard reset

george2525 — Fri, 11 Aug 2023 18:10:55 GMT

Hi Team,
I have a similar issue. I am trying to do a factory reset. It seems to go through the reset but the SSID only broadcasted a few times, then no longer will broadcast. Also when I was able to connect to the SSID from my cell, I noticed that the IP was not set to the factory IP.

Re: R510 Default login not working after hard reset

george2525 — Fri, 11 Aug 2023 18:14:41 GMT

Is there a way to do a factory reset on the R510 via the Ruckus switch?

Re: R510 Default login not working after hard reset

Vineet_nejwala — Sun, 13 Aug 2023 05:49:39 GMT

AP can be defaulted from AP itself either by physical button or the CLI mode. If there is a DHCP set on network AP would get DHCP IP after FD from the network.

Best Regards

Vineet