topic Re: AP Unable to connect to ZD via cisco switch in Access Points - Indoor and Outdoor

AP Unable to connect to ZD via cisco switch

BusinessUser — Fri, 28 Jul 2023 16:14:38 GMT

If I configure

int x/x/x

switchport mode access

switchport access vlan 20

switchport trunk native vlan 20

switchport mode trunk allowed vlan 10,20,30

It works.

But

int x/x/x

switchport mode trunk

switchport access vlan 20

switchport trunk native vlan 20

switchport mode trunk allowed vlan 10,20,30

DOes not work and AP is unable to be detected by ZD.

Can anyone explain why?

Re: AP Unable to connect to ZD via cisco switch

Amith — Fri, 28 Jul 2023 17:05:25 GMT

Hi @BusinessUser

The ZD port should be configured as an Access port and the APs uplink port as a trunk port and try to ping the AP IP from the ZD.
We need to configure the AP uplink port that connects to the switch as a Trunk port to forward all the traffic.
We need to check if there is any management VLAN ID configured on the ZD GUI:
ZD GUI >> configure >> Access Points >> Access point policies >> Management VLAN.

Thank you!
Amith

Re: AP Unable to connect to ZD via cisco switch

BusinessUser — Sat, 29 Jul 2023 03:41:25 GMT

If the AP does not appear on the ZD, how is it supposed to get an ip?

If I put switchport mode access on the cisco switch connecting to the ap, it goes online.

But if i put native vlan with trunk port, AP goes not go online.

Re: AP Unable to connect to ZD via cisco switch

Amith — Tue, 01 Aug 2023 16:40:02 GMT

Hi @BusinessUser,

If a DHCP server is configured in the network then the AP would be assigned an IP address even if it is not connected to the ZD.

VLAN 1 is always a Native untagged VLAN in Ruckus.
When an AP is connected to a switch port for example the switch would have Native VLAN 1 by default and we allow certain VLANs as tagged based on our requirement. So, if we consider the Switch port is having Native VLAN1 and SSID is configured with VLAN1 when a client connects to the SSID since VLAN 1 is mentioned in WLAN it would request an IP with untagged and it will reach switch port where that AP is connected. Since Native VLAN is 1 and it would get an IP from that default VLAN scope. However, when we configure VLAN no. 20 other than 1 in WLAN the request will go as tagged to the switch port where AP is connected and the switch port should allow VLAN 20 as tagged.

If you have further queries, please open a service request and I will be glad to assist you over a remote session.

Thank you!
Amith

Re: AP Unable to connect to ZD via cisco switch

BusinessUser — Mon, 07 Aug 2023 15:12:04 GMT

If I configure a management vlan of 10 on the AP,

what should i configure on the switch port to make it work?