topic Re: Wifi not broadcasting in Access Points - Indoor and Outdoor

Wifi not broadcasting

Kylieh33 — Sat, 22 Jul 2023 20:04:12 GMT

The power to our house was disconnected for 1 minute. Ever since then the ruckus wifi does not work. I can connect directly to the router just fine. All the lights on the switch and the access points are green, except for the PoE light on the back of one of the access points. When I attempt to “manage my network” in the unleaded app it tells me that I’m not connected to an unleashed network when I am indeed connected to the appropriate one.

please help me figure out why the wifi is not broadcasting? Everything was working just fine until the power was briefly disconnected to the house.

Re: Wifi not broadcasting

Kylieh33 — Sat, 22 Jul 2023 20:09:10 GMT

Re: Wifi not broadcasting

Vineet_nejwala — Wed, 26 Jul 2023 03:25:58 GMT

Hi @Kylieh33

Do you still see the WiFi SSID being broadcast ? You can try resetting the network by following below :

https://www.youtube.com/watch?v=z4zbJcBSuuw

Note : If this is a Lennar home can you please confirm as we have a dedicated team to support for our Lennar customers.

Best Regards

Vineet