topic Ruckus 7982 gives SSL error and cannot access its setup via 192.168.0.1 in Access Points - Indoor and Outdoor

Ruckus 7982 gives SSL error and cannot access its setup via 192.168.0.1

seelansgovender — Sat, 17 Jun 2023 06:54:52 GMT

Hi. I purchased a 2nd hand Ruckus 7982 hoping to use it as a standalone AP at home. I cannot access its setup via IP address 192.168.0.1 and it gives the error below. It only lights up the green PWR Led. Any advice for me please? Thank you.

192.168.0.1 uses an unsupported protocol.

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Re: Ruckus 7982 gives SSL error and cannot access its setup via 192.168.0.1

sanjay_kumar — Sat, 17 Jun 2023 09:20:25 GMT

Hi @seelansgovender
The error "ERR_SSL_VERSION_OR_CIPHER_MISMATCH" when the AP is running on older version and you are using new browser version to access it.

The older AP version uses TLS 1.0, which does not supported by latest browsers.
To resolve the issue, you either need to upgrade the AP to latest version through CLI process.
Or use the older browser version to access the AP.

You can try downloading a Firefox older version Firefox version 44 which should allow you to access the AP.

Re: Ruckus 7982 gives SSL error and cannot access its setup via 192.168.0.1

seelansgovender — Sat, 17 Jun 2023 16:01:10 GMT

Thanks Sanjay. It worked out!

Re: Ruckus 7982 gives SSL error and cannot access its setup via 192.168.0.1

jessicafoster — Thu, 08 May 2025 11:36:37 GMT

I’ve encountered the same error while trying to access the web interface — it seems to occur during the TLS handshake phase. You can find a detailed explanation and additional fixes for this specific error here: https://www.ssl2buy.com/wiki/how-to-fix-err_ssl_version_or_cipher_mismatch-error