topic Re: Can't get 7982 to detect DHCP or ZD in Access Points - Indoor and Outdoor

Can't get 7982 to detect DHCP or ZD

leonard_tsang — Wed, 24 Jul 2013 19:39:10 GMT

Hi,

We have connected our 7363 APs ok but our 7982 APs don't work, they power up, solid green light, but don't DIR.

They are sitting on an HP 2920 switch pulling 4 watts power each. We only currently Have a few APs plugged in each switch for testing.

Please help. We are running v9.6 latest.

Re: Can't get 7982 to detect DHCP or ZD

ramprakash — Wed, 24 Jul 2013 19:52:57 GMT

hi Leonard,
Could you please set a static IP on the ZF7982 AP and check?
If it still fails, keep an eye on ZD DIR led status, let us know what it shows.

Slow Blink means trying to find the ZD.
Fast blink means found the ZD and AP is in the process of joining the ZD.
Static LED means that AP joined the ZD and is connected.

regards

Ramprakash

Re: Can't get 7982 to detect DHCP or ZD

leonard_tsang — Wed, 24 Jul 2013 19:56:49 GMT

No DIR at all on any 7982 AP

Re: Can't get 7982 to detect DHCP or ZD

leonard_tsang — Wed, 24 Jul 2013 19:57:34 GMT

I will check a static IP tomorrow while at work and let you know the result

Re: Can't get 7982 to detect DHCP or ZD

srinivas_kudama — Wed, 24 Jul 2013 22:49:20 GMT

Could you please try login to the AP through CLI(SSH) and give set director ip and reboot the AP and see if it makes any difference.

Re: Can't get 7982 to detect DHCP or ZD

dennis_calpatur — Thu, 19 Dec 2013 08:48:45 GMT

sir, we have the same problem here in the philippines.
please help. we already did the suggestions above

Re: Can't get 7982 to detect DHCP or ZD

keith_redfield — Thu, 19 Dec 2013 19:32:26 GMT

@Dennis - please open a support case

Re: Can't get 7982 to detect DHCP or ZD

seelansgovender — Sat, 17 Jun 2023 06:47:53 GMT

Hi Ramprakash

Kindly allow me to ask a question about Ruckus 7982. I purchased 1 second hand but only the power LED lights up green. No other LED come on. I want to configure it as a standalone AP from my modem. It gives the SSL error . seelansgovender@gmail.com