topic Re: R500 - need firmware in Access Points - Indoor and Outdoor

R500 - need firmware

gibbo — Mon, 20 Feb 2023 16:12:49 GMT

My ZoneDirector ZD1200 is running 10.5.1.0 build 124 and all my R500 APs are running that firmware.

I've had to purchase a second hand replacement R500 access point, ZoneDirector sees it, but when I approve its stuck in the "joins with different firmware/custom file version and is being upgraded."

I can't seem to be able to find the download for AP firmware 10.5.1.0.124 - can anyone recommend what to do next? I've tried a number of the available 9.8.xx and 10.xx firmwares on the Ruckus website

Re: R500 - need firmware

AshwinMathi — Mon, 20 Feb 2023 16:44:22 GMT

Please factory reset the new Access Points and upload the image [110.0.0.0.2005 ] and try connecting it to the controller.
Download link:
https://support.ruckuswireless.com/software/2431-zoneflex-solo-access-point-110-0-0-0-2005-ga-software-release-r500

Re: R500 - need firmware

gibbo — Tue, 21 Feb 2023 10:35:11 GMT

That did it, thank you very much.