topic Access point will not turn on in Access Points - Indoor and Outdoor

Access point will not turn on

RunForrest2013 — Sun, 11 Dec 2022 16:26:31 GMT

we had a power outage earlier this morning but power has been restored, my access point will not turn back on.

help please

Re: Access point will not turn on

Dickson — Thu, 09 Feb 2023 02:24:40 GMT

Hello RunForrest2013,

Please log an RMA case with us, if you have purchased support service.

Thanks,

Dickson

Re: Access point will not turn on

sanjay_kumar — Thu, 09 Feb 2023 04:32:28 GMT

Hi @RunForrest2013
Please make sure there is enough power has been supplied to the AP from the power source.
Try using a different port or cable.

If you still face the issue then you can contact our support team from the below link and raise an RMA.
https://support.ruckuswireless.com/contact-us