topic Re: Secondary Ethernet R550 turn off with PoE switch in Access Points - Indoor and Outdoor

Secondary Ethernet R550 turn off with PoE switch

javier_leal_lil — Wed, 02 Nov 2022 16:21:31 GMT

Hi!

I have some AP Ruckus R550. I want to connect some wired devices to the secondary port AP. I configure this port like default acces port with only 1 vlan. The problem is that this port is turn off when the ap is connect to PoE switch. However, if I connect AP with a independient PoE it work fine. I also configured the PoE operating mode with 802.3af. The switch is Allied Telesis and the PoE port configuration is in auto and it is enable to offer 30W. Any answer? I dont see sense it.

Thanks! Regards

Re: Secondary Ethernet R550 turn off with PoE switch

syamantakomer — Wed, 02 Nov 2022 17:37:33 GMT

Hi Javier,

Just edit the AP model specific settings and change the power from Auto to 'at' and save the settings.

In 'af' mode 2nd port will be disabled and this is as per design,

Refer datasheet from https://webresources.ruckuswireless.com/datasheets/r550/ds-ruckus-r550.pdf for more info.

Re: Secondary Ethernet R550 turn off with PoE switch

javier_leal_lil — Thu, 03 Nov 2022 15:07:15 GMT

Thanks very much!! I didnt read this part of datashet. After make changes now it is working fine

Regards

Re: Secondary Ethernet R550 turn off with PoE switch

syamantakomer — Thu, 03 Nov 2022 15:16:02 GMT

Great! Glad to know it worked.

Re: Secondary Ethernet R550 turn off with PoE switch

will1 — Fri, 15 Sep 2023 01:33:48 GMT

May I know how to change the poe mode from "af" to "at", my APs are connected to ruckus cloud.

Re: Secondary Ethernet R550 turn off with PoE switch

Parik_MN — Fri, 15 Sep 2023 11:51:02 GMT

Hello @will1,

As far as switch is capable of delivering 25 Watts of PoE power per port, AP should auto negotiate AT power. If you would like to force configure the AT mode, it can be configurable from Venue. Edit the venue, navigate to Wi-Fi configuration >> Networking >> LAN Ports >> Chose the AP Model >> Set the PoE mode to AT. Below screen shot is from Ruckus1 Cloud. Please let me know if the settings work for you.

Regards,

Parik

Re: Secondary Ethernet R550 turn off with PoE switch

ruckus11 — Fri, 17 Nov 2023 05:45:02 GMT

Hi, I Live in an apartment building that supplies wifi in units. The ruckus r550 is up in the 15ft ceiling. I want to LAN my computer but don't know what to do. I'm gathering the eth port is disabled since this device is only plugged in with the one PoE cord. So how can I make it work? I don't have website or settings page to go to since these r550's are all supplied to every unit. As mentioned, it's 15ft up nailed to the ceiling and the cord disappears into the wall so using the 12vdc is impossible as it is 20ft from any plug. Any suggestions on how I can proceed?