topic Re: Recover Me Password - Ruckus R310 in Access Points - Indoor and Outdoor

Recover Me Password - Ruckus R310

maurice_k — Thu, 15 Sep 2022 06:47:39 GMT

Hi Community,

Trying to log into a Recover Me SSID from my r310. I've tried using the serial number as the passphrase but it's not working. Whta's the default recover me password?

Re: Recover Me Password - Ruckus R310

Vásquez_Fer — Thu, 15 Sep 2022 12:30:53 GMT

Hi @maurice_k

if you are running unleashed or zd versions this can be helpful.

https://support.ruckuswireless.com/articles/000011009

Best regards

Fernando Vasquez

Re: Recover Me Password - Ruckus R310

Vineet_nejwala — Fri, 16 Sep 2022 03:56:45 GMT

Hi @maurice_k

The password should be as below :

ruckus-<admin password>

Best Regards

Vineet

Re: Recover Me Password - Ruckus R310

perrychery — Fri, 18 Aug 2023 22:18:54 GMT

The password: ruckus-<admin password>

didnt work for me

Re: Recover Me Password - Ruckus R310

Parik_MN — Sat, 19 Aug 2023 06:44:38 GMT

Hello @perrychery,

Try the AP serial number without appending anything.

Regards,

Parik

Re: Recover Me Password - Ruckus R310

perrychery — Wed, 23 Aug 2023 21:43:27 GMT

This didn’t work either should I try to reset something? I’m stuck

Re: Recover Me Password - Ruckus R310

perrychery — Sat, 02 Sep 2023 23:46:03 GMT

Where would I find this info for ap serial #

Re: Recover Me Password - Ruckus R310

sanjay_kumar — Sun, 03 Sep 2023 01:05:32 GMT

Serial number should be on the label placed at the bottom side of the AP.