topic Disabled 2.4ghz radio of AP(zf7372) when connected to ZD(ZD3050) in Access Points - Indoor and Outdoor

Disabled 2.4ghz radio of AP(zf7372) when connected to ZD(ZD3050)

gilbert_gripon — Tue, 21 Apr 2015 09:00:17 GMT

Ive noticed, that when I added a new AP to the ZD some of connected/ working AP the 2.4ghz was disabled.

Re: Disabled 2.4ghz radio of AP(zf7372) when connected to ZD(ZD3050)

eizens_putnins — Wed, 22 Apr 2015 04:29:47 GMT

Looks surprising, really. You mean on added AP or on others AP? I would check your default AP group configuration settings.

Re: Disabled 2.4ghz radio of AP(zf7372) when connected to ZD(ZD3050)

gilbert_gripon — Wed, 22 Apr 2015 05:57:48 GMT

Thanks for your replay Eizen, on the others AP. (Pls. see screenshot below)

Re: Disabled 2.4ghz radio of AP(zf7372) when connected to ZD(ZD3050)

gilbert_gripon — Mon, 27 Apr 2015 05:24:34 GMT

Hi,

This has been resolved by removing and installing new APs license. Based on the checking with support, by collecting the created logs from ZD they’ve found out that the problem is on the license(for 50 APs) that was recently uploaded.