topic could not access AP T610 to configure. in Access Points - Indoor and Outdoor

could not access AP T610 to configure.

tien_phan_anotw — Tue, 21 May 2019 08:51:58 GMT

hello everyone,

I am using ruckus outdoor AP T610. But I could not access to it to configure.

My devices:
1. Access Point outdoor AP T610
2. PoE TPLink TL-POE150S

My diagram:
Switch <---> PoE <--> PoE port in AP T610.

then I see the light PWR is green, and CTL is slow flashing green. Then I connect to SSID Configure.Me-27****, then it notifies: No internet. And I could not access the address: https://unleashed.ruckuswireless.com, also https://192.168.0.1

I tried to reset the AP, but nothing to change.

My purpose: I installed virtual Smart Zone, so i will use it for managing the ruckus AP.

Could you please give me advice? Thanks a lot!

Regards,
-T

Re: could not access AP T610 to configure.

michael_brado — Tue, 21 May 2019 17:34:17 GMT

Do you have a DHCP server and def-gw router on the network with the AP?
Can you ping the SmartZone controller from that LAN (if you plug a PC into the AP port)?

But if you intend to manage this AP with SmartZone, you will need to replace it's Unleashed firmware with Solo AP code.
https://support.ruckuswireless.com/software/1727-zoneflex-solo-access-point-110-0-0-0-663-ga-softwar...

https://support.ruckuswireless.com/articles/000005193

Unleashed is designed not to join a ZD or SZ controller.

Re: could not access AP T610 to configure.

tien_phan_anotw — Thu, 23 May 2019 03:26:24 GMT

great! thank you so much.
yesterday, guys from ruckus support helped me solve this. But, your information is still useful for me 🙂

Re: could not access AP T610 to configure.

demetris_demetr — Thu, 28 Apr 2022 14:57:29 GMT

Hello!!

how did you solve this?

Re: could not access AP T610 to configure.

Thedavewarren — Thu, 18 Apr 2024 23:24:51 GMT

i’d love to know how you solve this

Re: could not access AP T610 to configure.

ja1195 — Thu, 18 Apr 2024 23:42:46 GMT

Hi Thedavewarren,

If you're looking to configure a new T610 AP, here's how:

Access the AP using its default factory IP address (192.168.0.1) via SSH.
If the AP is connected to a network and obtains an IP address via DHCP, use SSH (for example, with PuTTY) to access the AP using its assigned IP address.
Once you have access to the AP with default credentials, manually assign the Smart Zone IP address so the AP can send discovery requests directly to the controller.

Let me know if this helps and If you have any questions or need further clarification, feel free to describe your exact issue in more detail.

Warm Regards,

Jatin Arora