topic Re: acces point R300 in Access Points - Indoor and Outdoor

acces point R300

marc_overbeek — Thu, 13 Jan 2022 12:44:15 GMT

I can log in after hard reset with 192.168.0.1 and can enter the name ( super ) and password ( sp-admin ) after that the page stays blank?

With refresing sometimes the nam of the device pops up but that is it! Anyone a solution?

Re: acces point R300

sunny_gupta — Thu, 13 Jan 2022 12:50:31 GMT

try another browser, or clear your cache then try again.

Re: acces point R300

marc_overbeek — Thu, 13 Jan 2022 13:18:23 GMT

@sunny_gupta working with a mac with safari. After cleaning up I was able to get in de config menu but accept voor typing i can't change any other settings.

Tonight I will try to get in with a windows machine....thanks sofar!

Re: acces point R300

sunny_gupta — Thu, 13 Jan 2022 13:34:58 GMT

The AP was probably connected to another controller before. You would need to factory reset it and/or flash the firmware to get it back to factory state.

Re: acces point R300

marc_overbeek — Thu, 13 Jan 2022 13:39:47 GMT

Already did the hard reset....flash the firmware is something new for me. I'm going to google it haha

Re: acces point R300

sunny_gupta — Thu, 13 Jan 2022 13:43:39 GMT

You may be able to do this through the GUI, unless the functionality is broken somehow since you have limited settings. Here is the link for FW: https://support.ruckuswireless.com/software/1015-zoneflex-r300-indoor-ap-104-0-0-0-1347-ga-software-release

Otherwise you may have to do it via SSH/CLI and use a TFTP server.

Re: acces point R300

marc_overbeek — Thu, 13 Jan 2022 13:43:45 GMT

Downloaded firmware but the upgrade button doesn't work..

Re: acces point R300

sanjay_kumar — Fri, 14 Jan 2022 00:26:13 GMT

Hi @marc_overbeek

Follow the below article for upgrading the AP from CLI.

https://support.ruckuswireless.com/articles/000001551

https://support.ruckuswireless.com/articles/000006260

Regards,

Sanjay Kumar

Re: acces point R300

syamantakomer — Wed, 19 Jan 2022 21:01:12 GMT

Have you tried Firefox?

Try once and confirm if that helps or not.

Re: acces point R300

marc_overbeek — Thu, 20 Jan 2022 08:28:51 GMT

Yesterday I've tried it with a windows machine and it worked the first time with Chrome. So problem solved! First time that Windows does what Mac could not.... )-; Thanks everybody for the support!!