topic Re: ZF7762-S doesn't connect to the ZoneDirector 1200 in Access Points - Indoor and Outdoor

ZF7762-S doesn't connect to the ZoneDirector 1200

ruzanna_zohraby — Mon, 19 Feb 2018 13:27:20 GMT

Hello dear colleagues,
I have a ZF7762 with firmware version 9.7.0.0.220 and Ruckus Wireless ZoneDirector ZD1200 with firmware version 9.13.3.0 build 133.
I have a problem with connecting AP to the ZD1200, it even doesn't trying to join. From CLI ap-mode gets "AP is in Stand-Alone mode" output.
Is there any specific configuration to make for connecting to the ZD1200?

Thanks in advance!!

Re: ZF7762-S doesn't connect to the ZoneDirector 1200

jakob_peterh_ns — Mon, 19 Feb 2018 13:35:02 GMT

ZF7762 is not supported on FW 9.13...
https://ruckus-support.s3.amazonaws.com/private/documents/1218/ZD_9_13_2_Release_Notes_RevA_20161110...

So that is not gonna work.

Re: ZF7762-S doesn't connect to the ZoneDirector 1200

ruzanna_zohraby — Mon, 19 Feb 2018 13:38:45 GMT

Thank you Jakob for fast response!
So if I'll downgrade ZoneDirectory firmware version I can connect my AP to this ZoneDIrectory?

Re: ZF7762-S doesn't connect to the ZoneDirector 1200

jakob_peterh_ns — Mon, 19 Feb 2018 13:40:25 GMT

Yes, I will assume so, but what latest version supports the 7762, I'm not sure.
You will have to go through the Release Notes.

Re: ZF7762-S doesn't connect to the ZoneDirector 1200

paul_van_der_cr — Mon, 19 Feb 2018 13:40:26 GMT

to be sure that the AP is trying to connect to the controller, use this command at the cli: set director ip x.x.x.x (x.x.x.x is the ipaddress of the controller), then you could check in the logfiles that the AP is trying to connect, but if the AP is not supported... then there is no chance to use that combination of AP and controller

Re: ZF7762-S doesn't connect to the ZoneDirector 1200

martin_martin — Mon, 19 Feb 2018 21:40:58 GMT

Hi,
You can take for example 9.12.3.x.x that still supports the 7762.

In the release notes we mention the AP models that are supported.

regards
martin