topic ZD1200 on 9.10.0.0 build 218 Firmware on accepting R710 on 100.2.0.0.336 Firmware in Access Points - Indoor and Outdoor

ZD1200 on 9.10.0.0 build 218 Firmware on accepting R710 on 100.2.0.0.336 Firmware

chennai_itsuppo — Wed, 10 Feb 2016 08:30:15 GMT

Hi Team,
Today i connect our newly acquire R710 which is on 100.2.0.0.336 firmware on our network which have ZD1200 on 9.10.0.0 build 218 Firmware and it seems the ZD is not liking it and now the R710 is in disconnected state and on the event logs i can see
2016/02/10 13:57:47MediumModel[r710] is not supported; connection request from AP[00:00:00:00:00:00] refused. I'm wondering if upgrading the ZD firmware to 9.12 will help...

Re: ZD1200 on 9.10.0.0 build 218 Firmware on accepting R710 on 100.2.0.0.336 Firmware

martin_martin — Wed, 10 Feb 2016 09:26:34 GMT

Hi Chennai itsupport

Yes the line [r710] is not supported; does the trick.

So please upgrade to a later version so that the R710 is accepted.

Kind regards
Martin

Re: ZD1200 on 9.10.0.0 build 218 Firmware on accepting R710 on 100.2.0.0.336 Firmware

chennai_itsuppo — Wed, 10 Feb 2016 09:37:14 GMT

Thank you Martin .... will upgrade it to ZD1200 9.12 (GA) Software Release

Re: ZD1200 on 9.10.0.0 build 218 Firmware on accepting R710 on 100.2.0.0.336 Firmware

shantha_swaroop — Mon, 26 Sep 2016 04:23:50 GMT

upgrade it to 9.13.1.0 build 11 the recommended version

Re: ZD1200 on 9.10.0.0 build 218 Firmware on accepting R710 on 100.2.0.0.336 Firmware

krishan_parasha — Sat, 14 Jul 2018 06:17:19 GMT

Upgrade it 10.x then r710 ap will connected and ur configuration will not hamper go ahead