topic Re: Ruckus R710 Won't Factory Reset - Help in Access Points - Indoor and Outdoor

Ruckus R710 Won't Factory Reset - Help

byron_racki — Sat, 27 Nov 2021 18:35:18 GMT

Re: Ruckus R710 Won't Factory Reset - Help

Vineet_nejwala — Sun, 28 Nov 2021 04:34:54 GMT

There is not much that can be done, issue could be with flash or hardware. The only option available is to get a replacement done from partner whom you bought it from.

Best Regards

Vineet

Re: Ruckus R710 Won't Factory Reset - Help

sunny_gupta — Mon, 29 Nov 2021 13:28:02 GMT

Only thing you could try is to ensure that the AP is fully powered on/up. Give it a few minutes to boot.

Then do the reset again, be sure to not let the paperclip slip. hold 10-20 seconds and let go it should reboot. If it still comes up the same try 1 or 2 more times.

After all that you should be able to SSH in at least. If connection refused, sounds like SSH is disabled, which means its a prior setting and not getting defaulted.

If this is finally the case, perhaps the firmware is corrupt and you may need a replacement.

Re: Ruckus R710 Won't Factory Reset - Help

eizens_putnins — Thu, 02 Dec 2021 08:47:39 GMT

Check that your power source (PoE injector) is powerful enough - use 50W injector.

With low power injector AP may not boot at all, or restart continuously.

Re: Ruckus R710 Won't Factory Reset - Help

hayward_kong — Mon, 06 Dec 2021 05:16:49 GMT

Did you ever solve the issue? I would have requested a replacement.

Re: Ruckus R710 Won't Factory Reset - Help

byron_racki — Mon, 06 Dec 2021 09:32:31 GMT

I ended up returning it and was able to get a refund.