topic Re: Upgrading single R510 from Unleashed to standalone issue in Access Points - Indoor and Outdoor

Upgrading single R510 from Unleashed to standalone issue

ghasem_ashjaei — Mon, 22 Nov 2021 09:55:39 GMT

Hi Experts,

I have one R510 AP and I want converted to standalone mode, I have reset it and connected via 192.168.0.1 on internet explorer and tried to upgraded from local but for the moment I face with this message and doesn't let me to upgrade from local

and I have also tried to upgrade online but again I face with this message:

Do you have any ideas or solution?

The AP current firmware is: 200.7.10.202.94

Thank you for sharing your experiences,

Best

Ghasem

Re: Upgrading single R510 from Unleashed to standalone issue

Ratnadeep — Mon, 22 Nov 2021 09:59:17 GMT

Hi Ghasem,

Thanks for contacting Ruckus. You can alternatively upgrade the AP from CLI using TFTP/FTP server.

Below is the KB article URL to refer.

https://support.ruckuswireless.com/articles/000001551

Please let us know if you have any issues with the upgrading.

Re: Upgrading single R510 from Unleashed to standalone issue

ghasem_ashjaei — Mon, 22 Nov 2021 10:34:41 GMT

Hello @Ratnadeep,

Thanks for your comment but again I face with this issue:

ruckus(ap-mode)fw set host 10.10.10.111 c:\file\1.bl7
ruckus(ap-mode)# fw set control c:\file\1.bl7
ruckus(ap-mode)# fw update
/bin/sh: can't create /etc/airespider-images/upgraded.fromver: Read-only file system
fw: Updating rcks_wlan.bkup ...
v54_fw_update: download fwupdate1.ruckuswireless.com section=rcks_fw.main image=Image2 ctl_file=r510_9991_cntrl.rcks (/writable/fw/main.cntl)
Error: net_get_buf- FW_CTL_ERROR
Error: net_get_buf- FW_CTL_ERROR
**fw(18333) : CTL Get Error
ruckus(ap-mode)#

any other hint?

Tnx

Ghasem

Re: Upgrading single R510 from Unleashed to standalone issue

Ratnadeep — Mon, 22 Nov 2021 10:48:32 GMT

@ghasem_ashjaei

Hi Ghasem,

Thanks for the response. Please make sure your windows firewall is turned off and also the software image file is in the TFTP/FTP Root directory.

I am seeing some issues with the command as well and also making sure the software image file name is correct. For an example (upgrade via TFTP)

fw set host 10.10.10.10
fw set proto tftp
fw set port 69
fw set control R610_104.1.0.0.298.bl7
fw update
reboot

Please let us know if there are any issues.

Re: Upgrading single R510 from Unleashed to standalone issue

ghasem_ashjaei — Mon, 22 Nov 2021 11:00:10 GMT

Hello again,

after putting the first command I face with this msg:

ruckus(ap-mode)# fw set host 10.10.10.111
/bin/sh: can't create /etc/airespider-images/upgraded.fromver: Read-only file system
OK
ruckus(ap-mode)#

Re: Upgrading single R510 from Unleashed to standalone issue

ghasem_ashjaei — Mon, 22 Nov 2021 11:02:22 GMT

Should I put the file source address ?

I mean Like this:

fw set host 10.10.10.10 c:\file\1.bl7 ?

when I tried to use ruckus(ap-mode)# fw set host 10.10.10.111 c:\file
ruckus(ap-mode)#

There is no any error

Tnx for your help

Re: Upgrading single R510 from Unleashed to standalone issue

ghasem_ashjaei — Mon, 22 Nov 2021 11:18:54 GMT

Hello again,

I put these command and I again I face this error:

ruckus(ap-mode)# fw set control 10.10.10.111 c:\file\R510.bl7

ruckus(ap-mode)# fw set proto tftp 10.10.10.111 c:\file\R510.bl7

ruckus(ap-mode)# fw set port 69 10.10.10.111 c:\file\R510.bl7

ruckus(ap-mode)# fw set control 10.10.10.111 c:\file\R510.bl7

ruckus(ap-mode)# fw update

/bin/sh: can't create /etc/airespider-images/upgraded.fromver: Read-only file system
fw: Updating rcks_wlan.bkup ...
v54_fw_update: download fwupdate1.ruckuswireless.com section=rcks_fw.main image=Image2 ctl_file=r510_9991_cntrl.rcks (/writable/fw/main.cntl)
Error: net_get_buf- FW_CTL_ERROR
Error: net_get_buf- FW_CTL_ERROR
**fw(957) : CTL Get Error

ruckus(ap-mode)#

any idea?

Best,

Re: Upgrading single R510 from Unleashed to standalone issue

Ratnadeep — Mon, 22 Nov 2021 11:23:33 GMT

@ghasem_ashjaei

Hi Ghasem,

I would request you to please open up a case on our Support portal and one of our Engineers will assist you on remote to upgrade the AP.

Re: Upgrading single R510 from Unleashed to standalone issue

sanjay_kumar — Mon, 22 Nov 2021 17:45:33 GMT

@ghasem_ashjaei

Sorry if I missed this, any idea why there is a "c:\file\1.bl7" added at every command which you are entering on the CLI?

The format should be like below:

fw set host 10.10.10.10
fw set proto tftp
fw set port 69
fw set control <firmware file name>
fw update
reboot

Not as

ruckus(ap-mode)# fw set control 10.10.10.111 c:\file\R510.bl7

ruckus(ap-mode)# fw set proto tftp 10.10.10.111 c:\file\R510.bl7

ruckus(ap-mode)# fw set port 69 10.10.10.111 c:\file\R510.bl7

ruckus(ap-mode)# fw set control 10.10.10.111 c:\file\R510.bl7

ruckus(ap-mode)# fw update

Note:

If the firmware file name is "R510.bl7, make sure you have this file copied on the root\shared folder of the TFTP server.

Regards,

Sanjay Kumar

Re: Upgrading single R510 from Unleashed to standalone issue

ghasem_ashjaei — Mon, 22 Nov 2021 19:26:20 GMT

@sanjay_kumar

Hello and thank you for your note.

As I mentioned before when I did like your command I face with this issue, while I checked everything ( FTP permission, turn off firewall and access write@& read and.... )

after putting the first command I face with this msg:

I don't know whats wrong with this. 😞

ruckus(ap-mode)# fw set host 10.10.10.111
/bin/sh: can't create /etc/airespider-images/upgraded.fromver: Read-only file system
OK
ruckus(ap-mode)#

Re: Upgrading single R510 from Unleashed to standalone issue

syamantakomer — Tue, 23 Nov 2021 00:02:03 GMT

Hi @ghasem_ashjaei ,

Try to upgrade from controller prompt and not ap-mode, see how it goes.

Using TFTP

ruckus> en
ruckus#
ruckus# debug

ruckus(debug)# fw_upgrade -p tftp -s 192.168.2.1 -n AP_firmware_filename.img

Using FTP

ruckus(debug)# fw_upgrade -p ftp -s username:password@192.168.2.1 -n AP_firmware_filename.img

Re: Upgrading single R510 from Unleashed to standalone issue

ghasem_ashjaei — Tue, 23 Nov 2021 09:43:14 GMT

@syamantak_omer

Thank you for your comment,

I tried these command and still no luck,

ruckus(debug)# apfw_upgrade -p ftp -s admin1:admin1@192.168.0.4 -n 1.bl7
------------------------------------------------------------------------
** Starting CLI Upgrade **
------------------------------------------------------------------------
Protocol : ftp
URL : ftp://admin1:admin1@192.168.0.4/1.bl7
----->Ruckus Wireless suggest you go to backup ZD setteings first
----->y: contintue upgrade; n: leave here to excute bakup command <save-config> ;
----->Please select one from above
[y|n] enter>------------------------------------------------------------------------
** Checking if memory is sufficient **
------------------------------------------------------------------------
.
----->Sufficient memory to perform upgrade
------------------------------------------------------------------------
** Downloading AP patch image **
------------------------------------------------------------------------

----->Downloading image failed (code:6)
Please check your network connection
as well as ftp server, and try again
------------------------------------------------------------------------
** Upgrade failed, please try again **
------------------------------------------------------------------------
apfw_upgrade "-p" "ftp" "-s" "admin1:admin1@192.168.0.4" "-n" "1.bl7"
ruckus(debug)#

I have also tried this command:

ruckus(debug)#apfw_upgrade ftp://192.168.0.4/1.bl7

Re: Upgrading single R510 from Unleashed to standalone issue

ghasem_ashjaei — Tue, 23 Nov 2021 09:58:55 GMT

Hi syamantak_omer

Can you please let me know which Firmware should be download for changing unleashed to standalone ??

Tnx

Ghasem

Re: Upgrading single R510 from Unleashed to standalone issue

ghasem_ashjaei — Tue, 23 Nov 2021 10:27:49 GMT

This is my control info

I want to connect one single R510 AP to this controller

Re: Upgrading single R510 from Unleashed to standalone issue

Ratnadeep — Tue, 23 Nov 2021 13:53:11 GMT

@ghasem_ashjaei

Hi Ghasem,

R510 AP is compatible with the above version ( 6.0.0.0.1331) and any Standalone version of R510 is compatible.

If the commands are still not working, I would request you to please create a case with us and one of our Engineers will help you to upgrade the AP to a standalone version, and connect the AP to the controller.