topic Re: R730 error upgrade Unleashed back to solo for help in Access Points - Indoor and Outdoor

R730 error upgrade Unleashed back to solo for help

lin_jia_hao — Mon, 08 Nov 2021 04:49:12 GMT

Excuse me

I accidentally updated the wrong firmware to R730
I have seen many articles on the website
Can successfully downgrade Unleashed 200 to Solo 100

Step

Restore the AP to the original factory initial value
Log in to the initial setup screen
Import firmware 100
This step has been unsuccessful

Request assistance
200.11.10.5.195
Is there a way to downgrade the version back
114.0.0.0.1392
Process or method

thanks

Re: R730 error upgrade Unleashed back to solo for help

syamantakomer — Wed, 10 Nov 2021 20:53:43 GMT

Hi Lin,

Try to factory reset the AP first, complete the setup wizard, and then try to upgrade the AP to solo image.

Use the below image.

https://support.ruckuswireless.com/software_downloads/2768-ruckus-solo-access-point-114-0-0-0-6565-ga-software-release-r730

Re: R730 error upgrade Unleashed back to solo for help

lin_jia_hao — Thu, 11 Nov 2021 02:30:59 GMT

@syamantak_omer

thank you for your reply

According to the way you gave
Restore original factory settings
Neither downgrade
As picture

Is there any other way
thanks

Re: R730 error upgrade Unleashed back to solo for help

syamantakomer — Fri, 12 Nov 2021 14:31:32 GMT

In that case, try to upgrade using TFTP or FTP.

Re: R730 error upgrade Unleashed back to solo for help

lin_jia_hao — Sat, 13 Nov 2021 19:02:39 GMT

@syamantak_omer

Thank you for your continued help

About TFTP FTP
On forums or on the internet
Find related information
Keep trying to fix

If there is a simple process prompt
Can you provide me with reference
Because this is not my specialty
Learning may take a long time

thank you very much

Re: R730 error upgrade Unleashed back to solo for help

lin_jia_hao — Sat, 13 Nov 2021 21:26:00 GMT

@syamantak_omer

I think I have overwritten the firmware
R730_114.0.0.0.6565.bl7

But enter the 192.168.0.1 screen
I can't log in
super/sp-admin cannot log in

Configuration.Mexxxxx
Try to log in with 8 digits
Show password error

What should I do next?

thanks

Re: R730 error upgrade Unleashed back to solo for help

lin_jia_hao — Sat, 13 Nov 2021 23:31:57 GMT

@shamantak_omer

I have successfully logged in to R730
Use IE to be able to enter and set up the machine
But Google Chrome is currently stuck on the login screen

Still further research

The remaining question is
1. Can Configure-MeXXYYZZ be closed?
2. When I press the reset button
ssh get http shows that it is not open
Are there any related settings that have not been set?
3. Is R730 POE 60w not enough? It is better to use DC?

Thank you

Re: R730 error upgrade Unleashed back to solo for help

syamantakomer — Mon, 15 Nov 2021 17:15:21 GMT

@lin_jia_hao please find the answers below.

The remaining question is
1. Can Configure-MeXXYYZZ be closed? Once AP is configured, you should no longer see it. Configure the 1st SSID and see if you still get it.
2. When I press the reset button
ssh get http shows that it is not open. Are there any related settings that have not been set? || SSH into the AP and check if http and https is enabled.

- get http

- get https

- set http enable (to enable http)
3. Is R730 POE 60w not enough? It is better to use DC? AP needs max 31W power over POE-PoH or power adaptor. So if you have 60W available, that is more than enough.

Re: R730 error upgrade Unleashed back to solo for help

lin_jia_hao — Thu, 18 Nov 2021 21:34:40 GMT

@syamantak_omer

Thanks for your response

1. As you said
R730 POE power supply reaches 60W (using FPOE-MG-60W)
Max Power Output 60Watts
Power Requirement 56V 60Watt External Power Supply
Input Voltage 50 ~ 57Volt
Is this enough?

And R730

Poe power supply options are only 802.3af & auto
I can’t specify to use 802.3at or better
Is there something wrong?

Or is it better to use DC power supply 48V 0.75A 36W?

2. Regarding the Configure-MeXXYYZZ problem~I got the wrong direction~
Correct should be Recover.Me-2278D0
Is there a way to turn it off?

3. At present, just press the reset button on the machine
ssh ap query
get http display disable
get https show enable
As long as the machine is reset~ it must be turned on manually every time~
Is this normal?

Thank you