topic Re: Problem with 7762 in Access Points - Indoor and Outdoor

Problem with 7762

jose_luis_herna — Fri, 05 Feb 2016 18:10:37 GMT

I have a 7762, connect it to the switch POE but only power on, I can ́t access to the 192.168.0.1 throught ethernet port POE IN.

Re: Problem with 7762

eizens_putnins — Fri, 05 Feb 2016 18:43:19 GMT

Try to factory reset AP -- you need to connect pins 4-3 (the two
on the right side, top and bottom) on DC power connector for 10 seconds.There is a special shunt delivered in AP box, but paperclip will do.
When Ap reboots after reset, it must answer to default address 192.168.0.1.
If still not successful, try again. In the worst case connect PC with Wireshark and check if there is at all any activity on Ethernet port, than try second port. If both ports fail, you may have hardware issue, which is pity if warranty is over.
But in my experience ZF7762 is almost undestroyable device. I have experience recovering one AP which was installed on pole without cable gland. PoE connection failed after 1 year in February, when cable socket was full of snow. After such abuse simple cleaning of PoE port socket restored AP to life, and it still works flawless (>2 years).

Re: Problem with 7762

michael_brado — Mon, 08 Feb 2016 19:30:02 GMT

If your PoE switch is on a network with DHCP, the 7762 is probably picking up an IP address. Look for it's MAC address in your DHCP lease table if you have a local router.
If no ZD/SZ picked it up, you should get the factory default AP login screen from the IP address it's using after you find it.

Re: Problem with 7762

paul_graham_792 — Mon, 16 May 2016 11:01:45 GMT

It can hardly be an issue with Ethernet port, more likely Michael is right and you need to look for the MAC address in the DHCP service.
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