https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/C110-Firmware-upgrade-issues-continue/m-p/36484#M10301 <P style="margin: 0;">Today I got a brand new C110 out of the box.&nbsp; Put it on the work bench to see if I could recreate the firmware upgrade issue that I am having on my production C110.</P> <P style="margin: 0;"></P> <P style="margin: 0;">I flashed UNLEASED C110_200.6.10.1.308.bl7</P> <P style="margin: 0;">Then reset to factory defaults by holding down the HARD RESET button for 20 seconds.</P> <P style="margin: 0;"></P> <P style="margin: 0;">Now, both my bench C110 and the production C110 have the same issue.&nbsp; I cant upgrade the firmware any further.&nbsp; All the upgrade options are grayed out.</P> <P style="margin: 0;"></P> <DIV style="text-align: center;"> <span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_617f3b9eb847c30f8e28658d_bc834d6003024314a4073b96fc2d108d_Ruckus_UpgradeGreyedOut-074943ee-850f-4a16-bbd3-3ec5877b2428-1002310117.png"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2406iAD13EB72510A2BFB/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_617f3b9eb847c30f8e28658d_bc834d6003024314a4073b96fc2d108d_Ruckus_UpgradeGreyedOut-074943ee-850f-4a16-bbd3-3ec5877b2428-1002310117.png" alt="Image_ images_messages_617f3b9eb847c30f8e28658d_bc834d6003024314a4073b96fc2d108d_Ruckus_UpgradeGreyedOut-074943ee-850f-4a16-bbd3-3ec5877b2428-1002310117.png" /></span> </DIV> <DIV style="text-align: center;"></DIV> <DIV style="text-align: left;"> I logged out and logged back in and for the first time read the splash screen that is begging me to register the product.&nbsp; It clearly says I wont be able to upgrade the software ("firmware") without product registration. </DIV> <DIV style="text-align: left;"></DIV> <DIV style="text-align: left;"> <DIV style="text-align: center;"> <span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_617f3b9eb847c30f8e28658d_be96571f5c7741da13c99a479e95f165_Ruckus_Register-a788aa7d-f282-45f4-91a5-adf08e457102-547299564.png"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2407i4E2C21221C31EE7E/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_617f3b9eb847c30f8e28658d_be96571f5c7741da13c99a479e95f165_Ruckus_Register-a788aa7d-f282-45f4-91a5-adf08e457102-547299564.png" alt="Image_ images_messages_617f3b9eb847c30f8e28658d_be96571f5c7741da13c99a479e95f165_Ruckus_Register-a788aa7d-f282-45f4-91a5-adf08e457102-547299564.png" /></span> </DIV> <DIV style="text-align: center;"></DIV> <DIV style="text-align: left;"> Well...&nbsp; that's annoying, but ok.&nbsp; Ill register.&nbsp; I click the "register" button.&nbsp; A window pops up telling me I will be taken to the registration site, I click "OK" but nothing happens... </DIV> <DIV style="text-align: left;"></DIV> <DIV style="text-align: left;"> What should I do now? </DIV> <DIV style="text-align: left;"></DIV> <DIV style="text-align: left;"> <DIV style="text-align: center;"> <span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_617f3b9eb847c30f8e28658d_326cdd451c2de88029007d5cd25db1b4_Ruckus_Register_OK_Button-34a66e59-4f9d-4ed4-bf9f-b631f2b6472c-1429494378.png"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2408i2C45A8ABF4A888DC/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_617f3b9eb847c30f8e28658d_326cdd451c2de88029007d5cd25db1b4_Ruckus_Register_OK_Button-34a66e59-4f9d-4ed4-bf9f-b631f2b6472c-1429494378.png" alt="Image_ images_messages_617f3b9eb847c30f8e28658d_326cdd451c2de88029007d5cd25db1b4_Ruckus_Register_OK_Button-34a66e59-4f9d-4ed4-bf9f-b631f2b6472c-1429494378.png" /></span> </DIV> </DIV> </DIV> Mon, 01 Nov 2021 00:58:06 GMT david_panscik 2021-11-01T00:58:06Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/C110-Firmware-upgrade-issues-continue/m-p/36484#M10301 <P style="margin: 0;">Today I got a brand new C110 out of the box.&nbsp; Put it on the work bench to see if I could recreate the firmware upgrade issue that I am having on my production C110.</P> <P style="margin: 0;"></P> <P style="margin: 0;">I flashed UNLEASED C110_200.6.10.1.308.bl7</P> <P style="margin: 0;">Then reset to factory defaults by holding down the HARD RESET button for 20 seconds.</P> <P style="margin: 0;"></P> <P style="margin: 0;">Now, both my bench C110 and the production C110 have the same issue.&nbsp; I cant upgrade the firmware any further.&nbsp; All the upgrade options are grayed out.</P> <P style="margin: 0;"></P> <DIV style="text-align: center;"> <span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_617f3b9eb847c30f8e28658d_bc834d6003024314a4073b96fc2d108d_Ruckus_UpgradeGreyedOut-074943ee-850f-4a16-bbd3-3ec5877b2428-1002310117.png"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2406iAD13EB72510A2BFB/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_617f3b9eb847c30f8e28658d_bc834d6003024314a4073b96fc2d108d_Ruckus_UpgradeGreyedOut-074943ee-850f-4a16-bbd3-3ec5877b2428-1002310117.png" alt="Image_ images_messages_617f3b9eb847c30f8e28658d_bc834d6003024314a4073b96fc2d108d_Ruckus_UpgradeGreyedOut-074943ee-850f-4a16-bbd3-3ec5877b2428-1002310117.png" /></span> </DIV> <DIV style="text-align: center;"></DIV> <DIV style="text-align: left;"> I logged out and logged back in and for the first time read the splash screen that is begging me to register the product.&nbsp; It clearly says I wont be able to upgrade the software ("firmware") without product registration. </DIV> <DIV style="text-align: left;"></DIV> <DIV style="text-align: left;"> <DIV style="text-align: center;"> <span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_617f3b9eb847c30f8e28658d_be96571f5c7741da13c99a479e95f165_Ruckus_Register-a788aa7d-f282-45f4-91a5-adf08e457102-547299564.png"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2407i4E2C21221C31EE7E/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_617f3b9eb847c30f8e28658d_be96571f5c7741da13c99a479e95f165_Ruckus_Register-a788aa7d-f282-45f4-91a5-adf08e457102-547299564.png" alt="Image_ images_messages_617f3b9eb847c30f8e28658d_be96571f5c7741da13c99a479e95f165_Ruckus_Register-a788aa7d-f282-45f4-91a5-adf08e457102-547299564.png" /></span> </DIV> <DIV style="text-align: center;"></DIV> <DIV style="text-align: left;"> Well...&nbsp; that's annoying, but ok.&nbsp; Ill register.&nbsp; I click the "register" button.&nbsp; A window pops up telling me I will be taken to the registration site, I click "OK" but nothing happens... </DIV> <DIV style="text-align: left;"></DIV> <DIV style="text-align: left;"> What should I do now? </DIV> <DIV style="text-align: left;"></DIV> <DIV style="text-align: left;"> <DIV style="text-align: center;"> <span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_617f3b9eb847c30f8e28658d_326cdd451c2de88029007d5cd25db1b4_Ruckus_Register_OK_Button-34a66e59-4f9d-4ed4-bf9f-b631f2b6472c-1429494378.png"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2408i2C45A8ABF4A888DC/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_617f3b9eb847c30f8e28658d_326cdd451c2de88029007d5cd25db1b4_Ruckus_Register_OK_Button-34a66e59-4f9d-4ed4-bf9f-b631f2b6472c-1429494378.png" alt="Image_ images_messages_617f3b9eb847c30f8e28658d_326cdd451c2de88029007d5cd25db1b4_Ruckus_Register_OK_Button-34a66e59-4f9d-4ed4-bf9f-b631f2b6472c-1429494378.png" /></span> </DIV> </DIV> </DIV> Mon, 01 Nov 2021 00:58:06 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/C110-Firmware-upgrade-issues-continue/m-p/36484#M10301 david_panscik 2021-11-01T00:58:06Z