https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Lost-Aps/m-p/36318#M10274 <PRE alt="" name="" rel="" target="" title="" type="" value="">Hi good day<BR alt="" name="" rel="" target="" title="" type="" value="" />&nbsp;</PRE>I have a problem in a WAC, I am losing AP ́S daily and I cannot send them to factory values ​​or by CLI or reset manually I do not reach them by any communication method that I can do to put them online<BR alt="" name="" rel="" target="" title="" type="" value="" /> Tue, 22 Oct 2019 17:51:29 GMT omar_sandoval_8 2019-10-22T17:51:29Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Lost-Aps/m-p/36318#M10274 <PRE alt="" name="" rel="" target="" title="" type="" value="">Hi good day<BR alt="" name="" rel="" target="" title="" type="" value="" />&nbsp;</PRE>I have a problem in a WAC, I am losing AP ́S daily and I cannot send them to factory values ​​or by CLI or reset manually I do not reach them by any communication method that I can do to put them online<BR alt="" name="" rel="" target="" title="" type="" value="" /> Tue, 22 Oct 2019 17:51:29 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Lost-Aps/m-p/36318#M10274 omar_sandoval_8 2019-10-22T17:51:29Z https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Lost-Aps/m-p/36319#M10275 So the question is why can't you reach them?&nbsp; Do they still have power?&nbsp; Is your network still working?<BR />Do you have known IP addresses, and can you still ping them?&nbsp; <BR /><BR />Or could you have two DHCP servers, giving out the same IP addresses (this could cause "no contact" problem)? Tue, 22 Oct 2019 18:22:29 GMT https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Lost-Aps/m-p/36319#M10275 michael_brado 2019-10-22T18:22:29Z