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We got this alert from our Ruckus Unleashed email notification. Subject: [Ruckus-Unleashed@192.168.xxx.xxx] Alarm 'SSID-spoofing AP Detected' generated "An alarm 'SSID-spoofing AP Detected' was triggered." What would be the best practice for checking what triggered this alert? Can you recommend what things we need to look…
Hello Ruckus Team, We have problem in our Smartzone that currently using version 6.1.2.0.441. When we were facing issue wifi slow connection then we checked that the airtime utilization was on 93% on the AP. Then, we checked the Health information but on the part of Airtime Utilization, we don't see button "Airtime…
I have x2 R510 APs and one works fine, the other does not. The PWR light has been red for some time now and initially, it still showed up in my Unleashed network manager as disconnected/offline, now it doesn't show up in Unleashed at all. The POE ethernet port is green and the PWR light has remained red. I have done…
To ensure proper communication between the vSZ/SZ, APs and switches with RUCKUS AI, customers must allow port 443 and some URLs in their Firewall. Customer Environment Any SZ with RUCKUS AI where SZ is behind a firewall and inbound/outbound traffic needs to be allowed for successful communication between SmartZone and…
I am needing help replacing the ICX7150-C12p. This is the second one that stopped working, I ha e tried multiple steps on fixing it from ports, to hard reset and it's still not working, I need approval from tech so I can provide the link to start my RMA process.
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