The most recent content from our members.
Summary: In this article, we will look at the steps involved in setting up Guest Portal authentication with Social Media Login, in this case via Google. Network Environment: * SmartZone/Virtual SmartZone [Essentials/High-Scale] (Controller), version 6.1.1.0.x. * R350 (Access Point) Setup Procedure: * In the vSZ/SZ GUI,…
Hello, I am using the R760 Access Point with the Standalone / Solo firmware. I have setup three SSID Wifi.IoT (2.4 GHz) Wifi.Performance (5 GHz Lower) Wifi.HighPerformance (5 GHz Higher) All the SSID have WPA2/3 Mixed. Unfortunately the 6E network on the 5Ghz Higher Band is not displayed. Neither on my 2025 iPhone Air nor…
Summary: In this article, I am going to explain the configuration steps of Social Login Guest Portal authentication with Google. Network Environment: * SmartZone/Virtual SmartZone [Essentials/High-Scale] (Controller), version 6.1.1.0.x. * R350 (Access Point) Setup Procedure: * In the vSZ/SZ GUI, navigate to ‘Network ->…
Hey Ruckus community, I'm running into multiple clients with the same IPv4 address in our wireless environment. We've been digging into this pretty hard and I'm hoping someone has some good recommendations to help us figure this out: So far, I've seen the IP duplicates in pairs (two devices, one IP address) - this is…
RUCKUS One has successfully recovered from a recent reachability issue experienced within the past hour. All services are now fully operational. We continue to monitor the platform closely to ensure ongoing stability and availability. For the latest updates, please visit: https://status.ruckus.cloud/
We got this alert from our Ruckus Unleashed email notification. Subject: [Ruckus-Unleashed@192.168.xxx.xxx] Alarm 'SSID-spoofing AP Detected' generated "An alarm 'SSID-spoofing AP Detected' was triggered." What would be the best practice for checking what triggered this alert? Can you recommend what things we need to look…
Hello! I have a Ruckus R650 [901-R650-US00] running Ruckus Unleashed (200.16.7.0.402) and the Web UI is broken. Though it loads up initially just fine, whenever I try to edit a Wi-Fi network or click on the "access points" section it just loads an empty grey screen. Here are some relevant logs that I found in the syslog:…
I am trying to do some troubleshooting on client connections following the steps. Navigate to the troubleshooting page, enter the client mac address, select the currently connected option, select the AP's location of the client, and hit start. Nothing is ever shown below the connection box with the timeline. Now connection…
How can I avoid certain channels being selected by client connecting to Zone Director managed APs? Customer Environment Zone Director managed AP network where you would like to blacklist certain channels. This is mainly applies for ZD version below 9.5. Symptoms Resource group mapped to a user needed to revisited and…
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