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Hello, I have a Ruckus R320 indoor access point that has never functioned properly. Model: R320 Serial Number: 37200900**** Current LED Status: - Power LED: Solid Green - CTL LED: Blinking Green continuously This state has been unchanged for nearly 2 years. The AP never becomes operational or visible on the network.…
Hi, I have a lot of the new AP R370's not connecting to Ruckus One and flashing amber. I can get into their SSH and Web Interface and all looks okay, I am trying to refresh/upgrade its firmware however there are no files available or really any troubleshooting help with this new AP! Any help, appreciated!
I had a power outage and my switch is stuck in boot mode. I have hard reset with a paperclip over 10 times AND TFTP and PUTTY but it never gets out of boot mode, and I t install software following instructions on the community as it installs then stuck in soft lockup - cpu#0 stuck. please advise. ICX7150-C12P FEK3226N1JZ…
TRIED TO INSTALL BOOT UP SOFTWARE TO FIX [: BUG: soft lockup - CPU#0 stuck for 100s! [mount:565] 000071e0: ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff 00007200: ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ICX7150-C12P…
Hello team!! We are managing 16 APs from Ruckus Unleashed, we had configured the management IP and we can access to Unleashed through this management IP. Now, as soon as I access to Unleashed, this shows me the following message: "Unleashed portal is now available for cloud remote control. Sign up now" I went to "Sign up…
Hello! I have a Ruckus R650 [901-R650-US00] running Ruckus Unleashed (200.16.7.0.402) and the Web UI is broken. Though it loads up initially just fine, whenever I try to edit a Wi-Fi network or click on the "access points" section it just loads an empty grey screen. Here are some relevant logs that I found in the syslog:…
! Management VLAN configuration. SCH-ACCESS-101(config)# vlan 10 by port SCH-ACCESS-101(config-vlan-10)# untag ethernet 1/1/1 to 1/1/4 SCH-ACCESS-101(config-vlan-10)# management-vlan SCH-ACCESS-101(config-vlan-10)# default-gateway 10.10.10.1 1 SCH-ACCESS-101(config-vlan-10)# default-gateway 10.20.20.1 2 ! User VLAN…
Issue - On joining a new RUCKUS Virtual SmartZone (vSZ) node to an existing vSZ Cluster, we are getting the error "Error on checking node resource plan. The cluster requires all resource plan to be the same." Fig 1 - Node join validation error Environment - This example is from a vSZ-E (Essentials) with firmware 6.1.2 and…
To ensure proper communication between the APs and switches with RUCKUS One, customers must allow some FQDNs and Ports in their Firewall. Customer Environment APs and Switches deployed behind a firewall and inbound/outbound traffic needs to be allowed for successful communication between RUCKUS network devices and RUCKUS…
I recently purhcased a ruckus R770. Very basically I've tried to follow the AP Setup guide on the ruckus website but haven't been able to complete it. I'm using a POE Injector ( TRENDnet TPE-319GI capable of POE++ and 10G) and new 1ft cat 6a cables. First set up I tried. AP -> POE Port on injector, Laptop -> POE Data Port.…
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