The most recent content from our members.
Summary: In this community article, we will look at the steps involved in setting up Guest Portal authentication via Social Media Login, in this case via Facebook. Test Environment: * SmartZone/Virtual SmartZone [Essentials/High-Scale] (Controller), version 6.1.1.x. * R350 (Access Point) Setup Procedure: * In the vSZ/SZ…
Hoping to get some information regarding our newly implemented wi-fi Guest Portal in Smartzone Essentials version 6.1. So, we've built out the portal, and users have been able to successfully connect and use it as intended. The issue we run into quite often is users encountering problems with entering their phone numbers…
Summary: * In this article, we will look into the steps involved in setting up Self Registration Guest Pass Generation in Smart Zone controller running in 6.1 version Note: This feature is available since 6.1 version onwards Network Environment: * SmartZone/Virtual SmartZone [Essentials/High-Scale] (Controller), version…
We got this alert from our Ruckus Unleashed email notification. Subject: [Ruckus-Unleashed@192.168.xxx.xxx] Alarm 'SSID-spoofing AP Detected' generated "An alarm 'SSID-spoofing AP Detected' was triggered." What would be the best practice for checking what triggered this alert? Can you recommend what things we need to look…
Hello Ruckus Team, We have problem in our Smartzone that currently using version 6.1.2.0.441. When we were facing issue wifi slow connection then we checked that the airtime utilization was on 93% on the AP. Then, we checked the Health information but on the part of Airtime Utilization, we don't see button "Airtime…
To ensure proper communication between the APs and switches with RUCKUS One, customers must allow some FQDNs and Ports in their Firewall. Customer Environment APs and Switches deployed behind a firewall and inbound/outbound traffic needs to be allowed for successful communication between RUCKUS network devices and RUCKUS…
On Unleased AP, when we try to create the Guest SSID with Facebook login option, we get the below error when we click on "Register" "Register guest service [Facebook] to Facebook failed. Root Cause: This is due to Facebook has officially announced the discontinuation of the “Facebook Wi-Fi” feature, which took effect…
To ensure proper communication between the vSZ/SZ, APs and switches with RUCKUS AI, customers must allow port 443 and some URLs in their Firewall. Customer Environment Any SZ with RUCKUS AI where SZ is behind a firewall and inbound/outbound traffic needs to be allowed for successful communication between SmartZone and…
Test query please ignore
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